Frequently Asked Questions

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This is a test. Although I am a beneficiary, I am also a SME for Medicare. Thanks I will actually answer my own email.

Thank you for contacting Medicare. This message is confirmation that we have received your e-mail inquiry and we are reviewing the information you sent.


Although the normal response time is from 48 to 72 hours, we will make every effort to respond to your inquiry as quickly as possible. If we find that your request will take additional time to research, we will send you an e-mail notification to explain that additional time is needed.


If you have a time-sensitive issue, we are available to assist you 24 hours a day, 7 days a week. Please call us for immediate assistance at 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. You may also review Medicare’s frequently asked questions (FAQs) to find an answer to your question. A link to the FAQs can be found on the Website.


Helpful User Tips:

For your protection, please do not include any personal health information (PHI) in your e-mail communications to Medicare. This includes information such as your Medicare number and date of birth.


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