Frequently Asked Questions

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FAQ

How do I order a duplicate Medicare Summary Notice (MSN)?

The Medicare Summary Notice (MSN) is an easy-to-read statement that lists your health insurance claims information. The MSN lists the details of the services you received and the amount you may be billed. These notices are sent by companies that handle bills for Medicare on a quarterly basis, unless you are due a payment check from Medicare. If you are due payment from Medicare, the MSN will be mailed to you as your claims are processed.

You can order a duplicate copy of your MSN by clicking on the Order MSN link, located below the Claim Number on the Claim Details page. Note that if your claim has been adjusted, you must call 1-800-MEDICARE (1-800-633-4227) to order a duplicate copy of your MSN.

If you wish to view the electronic version of your MSN, just click on the View MSN link which is also located below the Claim Number on the Claim Details page.

Keywords: Medicare Summary Notice (MSN) duplicate
(FAQ5047)

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