Frequently Asked Questions

  ADA/508 friendly site


What if I decide to deactivate my account?

If you decide at any time that you want to deactivate your account, you can choose the Deactivate Account option on the "User information" tab in My Account once you're logged into MyMedicare. Or, you can call 1-800-MEDICARE (1-800-633-4227) and speak to a customer service representative. TTY users should call 1-877-486-2048. Have your Medicare identification information available so the representative will be able to properly process your request.

Was this answer helpful?